Frequently Asked Questions
It's simple. Just call us at (423) 344-1414 or send us an
e-mail . We don't have a set schedule of classes. We arrange training to be delivered when and where you want it.
Some courses build upon skills developed in earlier sessions. Most intermediate and advanced level classes have pre-requisites. To ensure that the class you want to take is right for you, call our office or view the web site for a course outline. We'll help you decide if you have the right experience for the course, and if not, how to get it.
You can get the latest information about new offerings at our web site or call us at (423)
344-1414 to request course outlines . You may also
e-mail us .
We specialize in desktop training - your time, your way - when and where you want it. Refreshments are provided. We specialize in evening and weekend sessions to minimize disruption of your work day.
To further reinforce your learning experience, all sessions include a detailed course manual for reference and review, plus FREE after-class support through our instructor-access line. Simply call (423)
344-1414 between 8:00am and 5:00pm, Monday through Friday, or e-mail anytime
Yes. At NextWave Training we are confident that you'll have a satisfying learning experience. However, if for any reason you need to repeat training, you can do so at no charge within 3 months of the original training.
Yes. We offer volume discounts for groups taking the same class. Call us at (423)
344-1414.
Blocks of training may be purchased at a discounted price. Block training may be used over a period of a year with block management handled by our staff for you. Please contact a
sales representative .
We accept various types of payment including Major Credit Cards (MasterCard, Visa, Discover, and American Express), checks, Company Purchase Orders and cash. Unless prior arrangements have been made, payment is due prior to or at time of service.

Private or custom training can be scheduled for you or your group at our location or yours. Private classes can also be customized to meet your specific training goals. Call a sales representative at (423)
344 - 1414 or e-mail us .
At NextWave Training, we gladly accommodate the special needs of our customers, physical or otherwise. At the time of registration, just let us know of any special needs you might have. Requests should be made within 5 business days prior to the start of your training.
Policies subject to change. Contact your representative for most
up-to-date information
Revised: June 07, 2008
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